Where can I get more information about a product?
You can find it on the product page! If you'd like to know more, feel free to drop us a message here.
What is the best way to care for my apparel?
Have a look at the inner label of your apparel for specific wash and care instructions.
Here are some other pro-tips from our in-house pros to help keep your apparel in tip-top condition:
1. Separate dark colours from lighter shades to prevent colour transfer.
2. Wash white pieces separately (we promise it's worth the trouble).
Are all your store products available online?
As much as we'd love to, there's just way too much good stuff in-store to stock online too!
If the product you're looking for isn't available online, feel free to approach us here.
Are online products assortment the same across other online platforms?
The products availability on our website is the same across Zalora, Lazada, Shopee and etc. If you're looking for a specific product that can't be found on our website, please drop us a message with an image or references of the product and we'll do our best to help.
Why I can no longer find a specific product on your website?
We update our site from time to time to make sure our customers always get the best shopping experience!
If you're looking for a specific product that can't be found on our site, please drop us a message here with an image or references of the product and we'll do our best to help.
When will you restock a product?
We'd love to hear from you - tell us what you'd like to see restocked and we might just bring it back!
Add your preferred item into ‘Wishlist’ and we will restock them ASAP. Also, you can drop us a message here with an image or references of the product.
Where can I find my ‘Wishlist’ items?
You can go back to your saved/wishlist item(s) here.
Do you have a size guide?
Of course, we do!
We know how tricky it can be trying to find the perfect fit so we want to give you a hand.
General Size Chart
Dresses Size Chart
Shorts Size Chart
Outerwear Size Chart
Skirts Size Chart
Pants Size Chart
Jumpsuits Size Chart
What if I am in between two sizes?
Purchase both sizes to see which fits you best! You can always return one of them for Store Credit into your be+B account that you can use on our website.
More information about returning an order can be found here.